We offer finance & 0% payment plans

Below is our guide to our fees. These are fixed and completely transparent with no hidden costs. Whilst prices may vary between our dental practices, please be assured that our fees mirror our dedication, quality of care and service to your life-long oral health.

Select one of our fees guides

General dentistry

TreatmentsFees
Cosmetic consultationFREE*
Orthodontic consultationFREE*
Whitening consultationFREE*
Dental exam inc X-rays£55
Child Exam (under 16 )£25
OPG£55
Emergency appointment
(includes X-rays and Antibiotics if needed)
£87
Root canal treatment£695
Re-root canal treatment£895
Extraction£97 – £360
Surgical extraction£180 – £360

 

Excellent
5.0
Thank you for the incredible service this morning. Every member of staff made my 2 year old son feel comfortable and happy! We ll be back soon.
I had whitening treatment with amazing results I then had bonding on four front teeth.the results have been amazing it has given me not only the smile I had lost but my confidence back. Dr Sanjeeve sivakumar in my opinion is a true miracle worker I truly can’t thank him enough.The whole team at smile rooms are professional always with a smile.Thank you all
Dr Sanj is the best
Had a consultation for braces with Dr Sanj and went for it then and there! The practice is immaculate and inviting, the staff are welcoming, and the elements of the consultation felt super high tech! Dr Sanj's clinical manner is perfect, he was professional, unhurried and has a genuinely warm persona. My squiggly teeth are a real sore point for me, but Dr Sanj talked so plainly and openly about the effects and speed of treatment that I didn't feel self-conscious at all, it was easy to be open and honest and feel excited about what's to come 😊 Also got a free hygiene air flow treatment as part of a special deal they're doing atm, so all in all feel super grateful to have found them! Can't wait for my new smile 😁😁
I can thoroughly recommend Smile Rooms in Wokingham. I’m thrilled with the results of my treatment. Sanjeeve explained the whole process really clearly at my consultation and at no point did I feel under pressure to go ahead with the procedure. Appointments were straightforward and painless. The clinic is spotless and super efficient. I was always welcomed with a smile and given excellent customer service by the reception team. I can’t thank Sanjeeve enough for the time and skill he put into achieving such a fantastic result!
Really lovely care and advice.
As part of the treatment with Anisha I mentioned that one of my main front teeth was darker as it was surrounded by 2 crowns and I was not happy with the look. She came up with a couple of solutions and I decided to go for bonding.A tooth mould was made and then I was given whitening gel. I needed to wear that every night for about 2 weeks then leave it to settle for a week. That lifted the colour of all my teeth quite well and looked better already. When that was done a bonding was done to the tooth to get to match with the other teeth. Anisha took great care to get the colour to match. Once it was finished and I could see it I was amazed in that the tooth really did match the others beside it and it made my smile look so much better. I was very pleased with the result.
Absolutely love my teeth- Dr Patel did a perfect job to meet my needs!Receptionist Dani was so friendly too. Overall a welcoming experience.
Honestly, walking away today from my final appointment after having composite bonding, I can safely say this was the best decision I have ever made! Dr Sanj made sure I was comfortable and understood exactly what I wanted from day one. Words can’t do how I feel justice! Thank you to the whole smile room’s team.
Excellent visit to the hygienist. Precious was brilliant, very thorough and helpful. The treatment was not uncomfortable at all and l am very pleased with the result.I thoroughly recommend Precious and her nurse.
I booked in with Pritesh who did composite bonding on my teeth to help with some transparency that I had and the results are amazing. He put my mind and ease and proved he is such a professional and perfectionist in this field. Highly recommend Pritesh and smile rooms for all teeth queries.Thank you Pritesh :) x
My dentist was ANISHA and I had 3 fillings. I am really happy with the treatment and the result. She made me feel comfortable throughout the process.Highly recomend!
Visited today for the first time, for a hygienist appointment. I only called yesterday and they were able to offer me an appointment this morning. The hygienist, Precious, took her time, was gentle, informative and has done an excellent job of cleaning my teeth, the best I have ever experienced. I cannot recommend her highly enough. From the moment I walked into reception to the time I left, I felt like a valued customer as the reception staff were warm and welcoming.
As always I am very pleased with the excellent treatment from Dr Pritesh Patel and all the team. The work carried out on my teeth has improved the look of them immensely so I am thrilled with the results.
Response from the owner: Thank you very much for your lovely 5 star review, we are so pleased you felt reassured during your treatment journey and you had a wonderful experience with us at Smile Rooms Wokingham. We look forward to welcoming you back again soon.
Dr Sonam, was superb in handling my hygienist appointment. I felt very comfortable and secure with him and following his advice shall cater for my dental care even greater for the future. Thanks again to the whole team at ‘Smile Rooms Wokingham’.
My first experience at Smile Rooms Wokingham was amazing! Alessia on reception was so warm, friendly and informative!I booked a last minute appointment two days before online - which I found incredibly useful and easy to navigate. I visited for a hygienist appointment after discovering the mouth wash I’ve been using completely stained my teeth. Just look at the result 🤩. I even hugged Precious after the procedure as I was that happy with the outcome! Precious took the time to understand how I look after my teeth and provided me with information that was new to me. I will definitely be recommending Smile Rooms to others and I will definitely be back!Thank you so much, I can’t stop smiling 😃
Best dentist ever. I cannot speak highly enough of the professionalism, care, treatment and ethos of Smile Rooms. Super friendly staff, very clear explanation of treatment, what to expect and outcome. Over nearly a 12 month treatment plan, Kyle consistently delivered a Gold-Standard of dentistry that has exceeded my expectation. It has been stress-free, painless and enjoyable to a patient here, I would absolutely recommend to anyone.
Best hygene clean I ever had 👍🏻 also had fillings done. I hate fillings (who doesn’t) I actually struggled to stay awake. No idea how they managed to do it with no pain or discomfort!
Dr sonam is amazing and hygiene never felt so relaxing.
I cannot praise Smile Rooms enough and would without hesitation recommend! From Catherine and Iness as the first points of contact to Pritesh and Prescious who carried out my treatments. A welcoming, prompt, efficient and very thorough experience. As someone who is slightly fearful of the dentist, a special mention must go to Catherine who upon my tentative enquiry put me and my mind at ease.
My visit with Precious was wonderful.I’m an extremely nervous patient and she was patient and extremely competent.Thank you
I'm very happy with my Invisalign treatment with Dr Sanjeeve, the results exceeded my expectations. Dr Sanjeeve always took the time to explain every part of the process, he's so dedicated and accurate in his work. Thank you for my new smile !
Had a chipped tooth repaired. Brilliant service, they were helpful and very quick throughout the whole process. Would recommend
The most friendly dental practice! Dr Sanjeeve and his wonderful team have been great over the last 12 months with my Invisalign journey. I am over the moon with my results and would highly recommend to anyone considering dental treatment.
Just had my hygeine appointment with Precious at Smile Rooms. I cannot praise her highly enough. She was not only professional and provided me with all the information I need but she also did the most incredible job on my teeth. They have never looked so clean- I would highly recommend.
I recently visited a new dentist, and I must say, my experience was absolutely fantastic. From the moment I walked into the clinic, I was greeted warmly by the friendly staff. The atmosphere was calming and inviting, instantly putting me at ease.The highlight of my visit was undoubtedly meeting the dentist. Not only was the dentist highly skilled and professional, but they also had an exceptional ability to explain everything to me in a clear and concise manner. They took the time to listen to my concerns and answer all of my questions, ensuring I fully understood the procedures and treatments involved.I greatly appreciated the dentist’s empathetic approach, as they understood the anxieties many patients may have when visiting the dentist. Their comforting demeanor and gentle nature helped alleviate my fears, allowing me to relax throughout the appointment. It is evident that the dentist genuinely cares about their patients’ well-being and strives to create a positive experience.Moreover, the dentist’s attention to detail and meticulousness were remarkable. They meticulously examined my dental health, explaining the findings with utmost transparency. This level of thoroughness reassured me that I was in the hands of a true professional.The clinic itself was well-maintained and equipped with state-of-the-art technology, which further added to my confidence in the dentist’s expertise. The entire staff demonstrated exceptional professionalism, making me feel valued and cared for throughout my visit.I cannot recommend this dentist enough. Their expertise, kindness, and ability to put patients at ease are truly commendable. If you are searching for a dentist who will go above and beyond to ensure your comfort and satisfaction, look no further. This dentist has my highest recommendation.Thank you to the entire team for providing such a positive dental experience. I look forward to my future visits with confidence and reassurance.
Response from the owner: Hi Renier,Thank you for your fantastic review of our dental practice! We're thrilled to hear that you had a wonderful experience. From the friendly staff to the calming atmosphere, we strive to make our patients feel at ease.We greatly appreciate your kind words about our skilled and professional dentist. They took the time to address your concerns, explain procedures clearly, and ensure your comfort throughout your visit.Thank you for recommending our practice. We look forward to providing you with excellent care in future visits.Smile Rooms Wokingham
I have just finished my treatment here for invisalign and i'm honestly over the moon with the results. Special mention to Dr Patel too, who's absolutely brilliant on a technical level but also a personal level too and i would recommend to anyone. Also, the full reception staff are absolutely wonderful. Been an absolute pleasure honestly
Response from the owner: Hi Amara,Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you are over the moon with the results of your Invisalign treatment. Achieving your desired outcome and bringing a smile to your face is truly rewarding for our team.We appreciate the special mention of Dr. Patel, who played a crucial role in ensuring your treatment journey was not only technically excellent but also personally fulfilling. Our team takes pride in providing personalised care and building strong relationships with our patients.Furthermore, we're delighted to know that you found our reception staff to be absolutely wonderful. They strive to create a warm and welcoming environment for all our patients, and it's fantastic to hear that they made your experience an absolute pleasure.Thank you for recommending our practice to others. We greatly value your trust and confidence in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. It has been a pleasure serving you, and we look forward to continuing to provide you with exceptional dental care.
Had a filling done by one of the new female dentists. Best dental experience I've had! It was a long appointment but all sorted and great now. Would highly recommend
Response from the owner: Hi Josh, Thank you for taking the time to leave us such a positive review. We greatly appreciate your feedback and are thrilled to hear that your recent dental experience with Diksha, was the best you've had.We understand that dental appointments can sometimes be lengthy, especially when it comes to procedures like fillings. However, we're delighted to know that our team was able to efficiently and effectively address your needs, ensuring that everything was sorted and that you left feeling great.We're grateful for your recommendation and the trust you've placed in our practice. Providing exceptional dental care and creating positive experiences for our patients is our top priority.If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your kind words and recommendation. We look forward to seeing you again soon.
Absolutely recommend Dr Sanjeeve. Such a kind and genuinely caring dentist who does his upmost to treat in the best way to suit the individual. Allows you to feel involved in your treatment plan and explains throughly so you know exactly what will be happening. There is no pressure and he made me feel completely comfortable in the chair.Fabulous team at Smile Rooms Wokingham! Really friendly and beautiful smiles🤩
Response from the owner: Hi Jade, Thank you for taking the time to share your positive experience at Smile Rooms Wokingham. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with Dr. Sanjeeve and our team.We're delighted to know that Dr. Sanjeeve has been able to provide you with excellent dental care while prioritising your individual needs. Our team believes in tailoring treatment plans to suit each patient's specific requirements and ensuring that you are actively involved in the decision-making process. It's important to us that you feel informed and comfortable throughout your dental journey.We're also glad to hear that you found our team at Smile Rooms Wokingham to be friendly and welcoming. We strive to create a warm and inviting environment for our patients, and it brings us joy to know that we were able to make you feel at ease during your time in the chair.Thank you once again for your kind recommendation. It means a lot to us. If you have any further dental needs or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you at your next visit.
I had my hygienist treatment with Precious. She is amazing. She did a wonderful clean, did not rush and gave her 100%. I came back feeling and looking clean minus all the stains.She also advised me on what to do with my teeth in future. Thanks Precious.Will be back in 6 months.
Response from the owner: Hi Anuradha, Thank you for taking the time to leave such a positive review about your recent hygienist treatment with Precious. We greatly appreciate your feedback and are thrilled to hear about your wonderful experience.We're delighted to know that Precious provided you with an exceptional cleaning and gave her full attention and effort during your visit. Our team believes in delivering thorough and meticulous care to ensure your teeth are left feeling clean and free from stains.It's fantastic to hear that Precious also took the time to provide you with valuable advice on maintaining the health of your teeth in the future. We believe in empowering our patients with the knowledge and guidance they need to achieve optimal oral health.We're honored that you trust us with your dental care and that you plan to return in six months. We look forward to welcoming you back to our practice and continuing to provide you with outstanding service.
I've ended up having three appointments this week, and I have been incredibly impressed with everything. I usually hate going to the dentist, but Dr Patel put me at ease during the initial checkup. The hygienist appointment with Precious was also great. Today I had a filling with Diksha, and she was just brilliant - she was really friendly and took the time make sure that everything was perfect, and that I wasn't in any pain. The team at reception were also very helpful. Highly recommend.
Response from the owner: Hi Emma,Thank you so much for taking the time to share your wonderful experience at our dental practice. We truly appreciate your kind words and are thrilled to hear that you had a positive experience during your visits with us.It brings us joy to know that we were able to make you feel comfortable and at ease during your initial checkup with Dr. Patel. We believe that creating a relaxing and friendly environment is essential for our patients, especially for those who may feel apprehensive about dental appointments.We are also delighted to hear that your hygienist appointment with Precious went well. Our team takes pride in providing exceptional care and ensuring our patients have a pleasant and thorough cleaning experience.Furthermore, we're glad that your filling appointment with Diksha was a success. Our team is dedicated to delivering high-quality dental treatments while prioritising your comfort and minimising any discomfort you may have experienced.Lastly, we appreciate your kind words about our reception team. They work diligently to provide helpful and efficient service, and it's rewarding to know that their efforts have contributed to your positive experience.Thank you for choosing Smile Rooms Wokingham.We look forward to welcoming you back soon.
Excellent service from great friendly staff. Always happy with all treatment received. Catherine in particular has excellent customer service skills and always greets me with a warm welcome. Highly recommended. David H.
Response from the owner: Hi David, We appreciate you taking the time to share your positive experience with us in this review. Your kind words mean a lot to our team, and we're delighted to hear that you consistently receive excellent service from our friendly staff.It's wonderful to know that you're always happy with the treatment you receive at our practice. Our team is dedicated to providing top-notch care while ensuring your comfort and satisfaction.We would also like to express our gratitude for recognising Catherine and her excellent customer service skills. Creating a welcoming environment and delivering personalised care are important aspects of our practice, and Catherine will be glad to know that her warm welcome made a positive impact on your experience.Thank you for highly recommending our practice. Your trust and support are greatly valued. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional dental care here at Smile Rooms Wokingham.
best dentist around, so happy with my teethall so friendly and helpful
Response from the owner: Hi Max, Thank you for leaving us such a positive review! We're thrilled to hear that you consider us the best dentist around and that you're happy with the results of your teeth.We take great pride in providing top-notch dental care and ensuring our patients' satisfaction. It's wonderful to know that our team's friendliness and helpfulness have made a positive impact on your experience. We believe that a welcoming and supportive environment contributes to our patients' overall comfort and well-being.Thank you for your kind words and recommendation. If you ever need any further dental assistance or have any questions, please feel free to reach out. We look forward to continuing to provide you with exceptional dental care.
I went to visit smile room dentist in Wokingham today and they done a brilliant job fixing my tooth day before my wedding and they got me an emergency appointment within the same hour I made the call . Thank you so much to the Dr who helped me she was so nice and made me feel very at ease
Response from the owner: Hi Shane, Thank you for taking the time to leave us a review. Congratulations on getting married! Our team look forward to welcoming you back in the future. Wishing you all the best in this new chapter of your life.
A brilliant dental practice, with friendly professional staff all the way through. Receptionists was super friendly and hygienist Precious did really good job 👏
Response from the owner: Hi Ellie,Thank you for taking the time to leave your wonderful review. We are absolutely thrilled to hear that you have had such a positive experience with our team.Thank you for choosing Smile Rooms Wokingham.We look forward to welcoming you back soon.
Great service. I chose to get Invisalign which will be fitted in a few weeks. But firstly I had two fillings and a hygiene appointment which went perfectly. So far I could not ask for more. The whole practice feels so professional. So glad I have it in my home town of Wokingham.
Response from the owner: Hi Joshua, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience and are satisfied with the service you received.We're excited for your Invisalign journey and we're confident that you'll be pleased with the results. It's fantastic to know that your fillings and hygiene appointment went perfectly, setting a positive foundation for your treatment.We're proud of our team's professionalism and dedication to providing high-quality care. Creating a professional and welcoming atmosphere is important to us, and we're delighted that you feel the same way about our practice.Having our practice in your hometown of Wokingham brings us joy as well. We're grateful to be a part of the community and to serve the dental needs of our neighbors.If there's anything else we can assist you with or if you have any questions or concerns, please don't hesitate to reach out. Thank you once again for your kind words and choosing Smile Rooms Wokingham for your dental care.
Very nice and professional staff !
Response from the owner: Hi Mugurel,Thank you for taking the time to leave us a review. We are so happy you have had a positive experience with us. Thank you for choosing Smile Rooms Wokingham.We look forward to welcoming you back soon.
Visted Smile Rooms for the first time recently and I won’t be going anywhere else now. Very pleased I found this place, everyone’s so friendly and helpful. I had emergency treatment by Dr Pritesh who was extremely knowledgeable and genuine. I will be recommending.
Response from the owner: Hi Andy,Thank you for your wonderful review! We are constantly striving to provide an exceptional service and create a welcoming atmosphere for our valued patients. Once again, thank you for choosing Smile Rooms Wokingham. We look forward to welcoming you back soon.
I’m really happy with my treatment this morning at Smile Room in Wokingham. I appreciated the attention to detail from Precious, also she was very kind during my higiene treatment.
Response from the owner: Hi Eliana,Thank you for taking the time to leave us a review. We're so happy to hear that you have had a positive experience with us. Our team looks forward to welcoming you back in the future. Thanks Smile Rooms Wokingham
I would highly recommend SmileRooms Wokingham. The receptionists are friendly and helpful. The facilities are spotless and comfortable. I am extremely pleased with the results of my whitening and composite bonding treatment. Overall I had a stress free experience.
Response from the owner: Thank you Linda for your great feedback. We are going to miss seeing you so much, you have been an absolute joy to treat, and thank you for choosing us for your dental treatment. Have a wonderful week and we look forward to seeing you soon.
Had Invisalign treatment here with Pritesh over 18 months or so. The whole place is so nice, all the receptionists are lovely and welcoming, and Pritesh is so great - was a bit nervous with some of the appointments as I didn’t really know what to expect, but Pritesh made me feel relaxed and made sure I was OK during the appointments. Definitely going to go back for any future dental appointments. Thanks everyone.
Response from the owner: Thank you James for choosing us for your Invisalign Journey and for taking the time to write such a lovely review. We will miss seeing you so much but are still here for your general dentistry needs. Have a lovely week!
The staff and service was great. The receptionist was very welcoming, chatty, smiling and full of positive energy. Dr Kyle was friendly, professional and made me feel at ease,had a thorough examination and hygiene.Dr Sanj kept me up to speed at every step and always explained the plan and what to expect next from my invisalign journey which I thought will be more difficult than it is!! If you’ve had a previous bad dental experience, rest assured this place will reinstall your faith in the profession.
Response from the owner: Thank you Jonas for taking the time to write a such lovely review. We are pleased your Invisalign treatment is going well so far and we are here for you every step of the way. Have a great day!
Great experience with Smile Rooms Wokingham! My terrible smile was reconstructed by Dr. Sanj, using composite bonding, and I am extremely happy with the service and care I received throughout and my lovely new smile!
Response from the owner: Thank you so much for your amazing review. We are pleased we met your expectations and we are looking forward to welcoming you back soon ;)
Amazing Dr.Pritesh Patel & team.& Thank you for always making me feel welcome 🙂
Response from the owner: Thank you Bee for 5* review. We love having you as our patient! Looking forward to seeing you soon.
I had a tooth extracted , pleased from start to finish. Professionals
Response from the owner: Thank you Alex for 5* review and for taking the time to write lovely feedback. We are pleased your treatment went smoothly from start to finish. We are here for you for general dentistry needs. Have a great week!
I am so happy with the results of my cosmetic smile makeover done by Dr Sanjeeve. The whole team at smile rooms are lovely, fantastic and all very welcoming. I am getting people saying I look so much younger now and I would not feel this confidence again without the help of Dr Sanjeeve and the team. If you are looking for a smile makeover or any other dental treatment I highly recommended smile rooms. Keep up the good service and you now have me aboard as a customer for life :-) I will keep smiling now all thanks to you all! 5 star service from start to finish.
Response from the owner: Thank you Annika for your amazing 5* review! We are delighted to hear you are extremely happy with the service you received from our team. We absolutely loved seeing you regularly. We can't wait to see you again soon!
It is the nicest, friendliest, cleanest and most efficient dentist I have ever been to. The entire staff went above and beyond to make sure I was OK and comfortable. Additionally, the office is super clean and spacious. Highly recommended!!!
Response from the owner: Thank you, Kinga for your brilliant review. We are pleased to hear about your great experience with us. We look forward to seeing you again soon!
Life changing experience!I have not been to the dentist since before covid and I have been putting it off since. I have had some discomfort which made me pick up the phone and book for a check up. However when phoning my local dentist they have taken me off the books which lead me to Smile Rooms. Smile Rooms booked me straight in for the following week with Dr Kyle. Great customer service!I am prettified of the dentist and was very anxious. Dr Kyle took his time to introduce himself and was very interested in my thoughts and feelings about my teeth. He was not judgemental and was very understanding. After the check up I had to have further treatment on my teeth. They set me up with a treatment plan and booked me in for the following week. I was really impressed with the availability as I have two jobs and I was able to book around them.During my next couple of visits, the staff took extra care and support while being an anxious mess. I brought my Dad along for moral support. He was welcomed by the assistant by offering him a cup of tea while he waited in the room during my treatment.I highly recommend going to Smile Rooms and especially for nervous patients. Dr Kyle is fantastic and it’s the first time I can say, I’m looking forward to my next appointment.
Response from the owner: WOW! Holly thank you so much for taking the time to write such an amazing review. We are pleased to hear your feedback and how you felt while under our care. We look forward to welcoming you back soon.
I was an extremely nervous patient and had avoided dentists for years after bad experiences, the best thing I ever did was call this practice, they go above and beyond to make you feel comfortable and are always warm and welcoming, appointments are easily booked and run on time and the place is clean and well kept.
Response from the owner: Thank you Racheal for your 5* review. We love having you as our patient and it is always nice to see you. Have a lovely week and we look forward to seeing you again soon !
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Cosmetic dentistry

TreatmentsFees
Cosmetic ConsultationFREE*
White fillings£135/£185/£255
Crownsfr £850+
Veneersfr £650
Inlay/onlayfr £650
Composite bondin£280 or £380

Invisalign/Braces

Braces - Teeth Straightening
  • Free initial consultation worth £95
  • Ideal as part of a smile makeover such as veneers
  • Free 3D scan worth £350**
  • Free removable retainers worth £495
  • Free Enlighten whitening worth £345
  • Tooth Sculpting worth £380
ConsultationFREE*
Invisalign GO bracesCALL
Invisalign I7 bracesfr £1,499
Invisalign Lite bracesfr £2,600
Invisalign Fullfr £3,300
6 Month Smiles bracesfr £1,750 per arch
Lingual bracesCALL
iTero scanFREE**/£350
**This is complimentary, however, if you require the transfer ID records to use with another dental provider, we charge our standard iTero scan fee of £350.

Affordable dental treatment with 0% finance options available

Teeth whitening

Teeth WhiteningFees
Whitening consultationFree*
Home whitening£345
Zoom laser whitening£595
Zoom laser and home whitening£695

 

Dental hygienist

Dental hygienistFees
Hygienist appointment£67
Hygienist & airflow£87
Fluoride treatment£25

Dental implants

Dental ImplantsFees
Implant consultation£95
Dental Implantsfr £2,295
4 Dental Implantsfr £11,999

Facial Aesthetics

Wrinkle Relaxing Injection
Aesthetic ConsultationFREE*
1 Areafr £250
2 Areafr £300
3 Areafr £350
4 Areafr £400

Cancellation & Missed Appointment Policy

 

If you need to move or cancel your appointment, we are happy to do so as long as 48 hours’ notice is provided, this allows the team to make alternative arrangements for the surgery and those patients who require appointments. Cancellations should be made by telephone or email.

Kindly be advised that if you are unable to provide 48 hours’ notice, or failure to present for a scheduled appointment will result in a ‘cancelled or late payment fee’. In most cases the deposit taken will go towards the overheads still incurred by the surgery and team.

*If your appointment is 1 hour or longer there will be a minimum charge of, £67.50 per hour missed. If the deposit you have paid exceeds this amount it will be deducted. If the deposit you have paid is lower than this amount you will be required to pay the difference. *

The fee is usually based on the length of the appointment and is at the discretion of Smile Rooms.

A 50% deposit is required for all appointments on booking.

It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about any fee or decision about their dental care.

We understand that cancellations are sometimes unavoidable due to illness or emergencies, and we will take account of all valid circumstances. In the case of extenuating circumstance, a patient may appeal the cancellation charge by contacting our Practice Manager, Nav: wokinghamoffice@smilerooms.co.uk

Free Consultation

 

*A refundable deposit of £15 will be required to confirm your consultation appointment. This deposit will be fully refunded to you on the day of your appointment or upon cancellation with at least 48 hours’ notice.